Terms and Conditions
Please take just a moment to read and fully understand our policies.
Rock the Block Yard Greetings and all representatives are not responsible or liable for any injury or damage that may be caused to any person or personal property during the set-up or removal of any greeting.
WATER! WATER! WATER!
Yards must be watered for one hour before our arrival. No refunds are given if sign stakes can not be installed. A travel fee of $25.00 will be charged to return if more watering is required (based upon availability).
Payment
You will receive a PayPal invoice via email. (PayPal account not required to submit payment.) Payments are due upon receipt to hold your date. PAYMENT CONFIRMS DELIVERY. If we cannot reach you and payment has not been made we will assume you wish to cancel. Before your order is canceled, we will attempt to reach you by email, cell or text. Please promptly pay your invoice.
Safety & Removal
For the safety of everyone, especially children, please DO NOT allow anyone to play on or around the lawn greetings display. Please do not move the items.
Please do not throw lawn display items in the garbage, or vandalize our signs. It is best to notify the honoree to not harm the display, as you are still responsible for it should they decide to damage or discard it.
Attaching Balloons
Please do not attach anything to our signs or our stakes such as balloons. Balloons can damage our signs and any damage would be clients responsibility.
Refunds
If you must cancel, you will receive a full credit for a future date, based on availability. No refunds will be given due to client failing to water yard, giving the wrong address, being denied access to a gated community, due to animals or persons that prevent the display from being installed or for circumstances beyond our control.
Lawn Service
Please protect our signs from any damage that might be caused due to flying debris from lawnmowers, weed-eaters, dogs, etc. If you have a LAWN CREW coming, please arrange for them to come BEFORE we set up. Damage to our signs or cleaning from yard clippings will result in additional costs to you.
Advertising Signs
We do put one small advertising sign out with your greeting. This is the best way your neighbors can find out about us and it hurts our business when the client removes them. Please leave them out so we can continue to attract new business. Thank you!
Weather
In the event of inclement weather, we may not be able to set up. Inclement weather includes lightning, thunderstorms, hurricanes, heavy rain, high winds and any other Act of God that would put us or our lawn display in harm's way. We will work with you to reschedule your greeting.